3 Easiest Ways To Make your Nairobi Water Bill Payment

image for nairobi water bill payment

Share This Post

Keeping up with your Nairobi Water bill payment every month is an overwhelming task. But what if there was an easier way to make sure that you never miss your water bill payments? 

Enter Tingg – the revolutionary online service that allows you to pay your water bills quickly and easily. With fast payment processing, secure transactions, and the ability to monitor your account balance, Tingg is an ingenious payment channel that takes care of your water bills. Read on to find out more about how this fantastic tool makes paying your water bills hassle-free!

How to check your Nairobi water bill

  • Log onto the Nairobi City Water and Sewerage Company website. Once you’re logged in, view your account information, including your current balance and payment history. This is a great way to stay on top of your bill, as you have a glance at when your next payment is due and how much it will be.
  • Call the customer service number for the Nairobi City Water and Sewerage Company. The customer service representatives will answer any questions that you might have about your account.

How to calculate your Nairobi water bill

When you receive your monthly water bill, you may wonder how your water usage was calculated. Your water bill is based on the amount of water you use and the fees associated with that usage. To calculate your monthly water bill, follow these steps:

  • Look at your meter reading from the previous month and note the usage in cubic meters (m³).
  • Determine the applicable rate for your consumption bracket from the Nairobi Water tariffs sheet.
  • Multiply your consumption (in m³) by the applicable rate to calculate the cost of your water usage.
  • Add on any other associated fees, such as the sewerage and wastewater fee, to determine your full monthly water bill amount.
Nairobi Water bill payment meter

How to pay your Nairobi water bill via mobile

To pay your Nairobi water bill over the phone, there are a few things you need to know. First, you need to have your account number handy. This is found on your most recent bill. You will also need a mobile phone to dial the Tingg USSD for payment as detailed below:

  • DIAL *369# on your mobile phone
  • SELECT Nairobi Water on the menu
  • ENTER your ACCOUNT number
  • ENTER the amount to PAY
  • CLICK Okay

Should you face any challenges contact our customer success team at +254708802299

A homeowner Settling his Nairobi Water Bill payment

How to pay your Nairobi water bill online

Fortunately, we have made it easy to pay your bill online through the Tingg mobile app. Pay your water bill easily today through our Tingg mobile app by following this DIY guide:

  • DOWNLOAD the Tingg app from the Play store
  • OPEN your Tingg app and proceed
  • ACTIVATE your app by entering your mobile number and OTP PIN.
  • For existing Tingg users: Open your Tingg App
  • Once on the home page, click the ‘water’ icon, add the bill and enter the meter number

On completion, clear your Nairobi Water bill payment easily by entering your account details and then choosing the amount you wish to pay. Your payment will be processed immediately and you will receive a confirmation once it has been completed.

Should you face any challenges contact our customer success team at +254708802299

How to install the Tingg Mobile app

How to pay your Nairobi water bill via the website

It is very easy and convenient to check and pay your water bill online through the Tingg web app. With just a few clicks, pay your bill easily and fast from the comfort of your own home.  Here’s how it works:

  • Log on to the Tingg web app and select Bill Payment
  • Select the “Nairobi Water” option from the list of available billers. 
  • Enter your Nairobi water meter number 
  • Enter the AMOUNT you wish to pay
  • Choose MPESA
  • Process request
How to pay Nairobi Water Bill via website

The benefits of using Tingg to pay your Nairobi water bill

Tingg is an ingenious payment channel that allows you to settle your water bill anywhere, anytime, with any mobile device. Tingg is fast, convenient, and secure.

Here are some of the benefits of using Tingg to pay your water bill:

  • Avoid late payment fees: Pay your water bill always on time.
  • Pay with any mobile device: Pay your water bill from anywhere, at any time.
  • It’s free to use: There are no hidden fees or charges when you use Tingg to pay your water bill. The app is free to download and use.
  • Pay your water bill and buy airtime on one platform
Home water installation

Frequently asked questions

  • How do I pay my Nairobi water bill ?

Pay your Nairobi water bill using the Tingg mobile app, Tingg website, and shortcode message.

  • When will my water bill payment be processed?

Your payment with Tingg is processed immediately upon confirmation. You will receive a confirmation email or SMS once the payment has been processed successfully.


Tingg is a great way to settle your Nairobi water bill payment with ease and on time. With these unique ways to pay your water bill, find the best option that works for you today at the click of a button. The features are user-friendly, secure, and reliable so it’s an excellent choice no matter when or where you need to make payments. So why wait? Get started with Tingg today and take advantage of all these amazing features!

Subscribe To Our Newsletter

Get updates and learn from the best

Leave a Reply

More To Explore

Accept payments

Ways to Digitise Your Business Payments

Have you digitised your business payments? Traditional payments such as cash and cardshave continuously lost popularity in the internet era. As a business owner, you

Accept payments

Reasons Your Business Needs a Digital Wallet

Has your business embraced digital wallet payments? They are an innovative payment solution that allows your clients to make payments from their devices or take

Do You Want To Grow Your Business?

drop us a line and keep in touch