Utilising Online Payment Methods For Small Businesses

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Online payment methods refer to how individuals and businesses can initiate and receive payments online. These methods allow users to make purchases or transfer funds from one account to another via the Internet. Additionally, they often provide a more efficient, secure, and convenient way of making transactions than traditional payment methods such as cash or checks.

As a small business owner, managing transactions can be one of the most time-consuming and tedious tasks. But what if there was a way to automate your payments, reduce expenses, and increase customer satisfaction all at once? The answer lies in utilising online payment methods. In this blog post, we explore how you can enhance your small business by harnessing the power of online payments and how it can benefit both you and your customers!

An image of a store that accepts online payment methods

Understanding online payment methods

As of 2022, the number of digital buyers in Africa was at an estimated 387.5 million, a dramatic rise compared to the 139 million recorded in 2017. Statista suggests this number will climb significantly over the next few years, exceeding 600 million by 2027. The abrupt growth has encouraged small businesses to explore online payment methods for improved performance. Nevertheless, cash remains the most popular choice in Egypt, Nigeria and South Africa, accounting for 67%, 66%, and 40% of e-commerce payments, respectively. Kenya saw a different picture, with 44% of its digital payments made via card and 19% through bank transfers. As for Morocco, 37% opted for card-based payments, and 26% went for bank transfers.

Accepting online payments for small businesses

The past decade has radically transformed global payment processing. Small businesses can capitalise on these changes by providing customers with various payment methods, which will help them to acquire new customers and foster loyalty with existing ones. Here are some means of accepting online payments for small businesses.

Payment service providers

Payment service providers (PSPs) are companies that enable businesses to accept and process payments from customers. They act as intermediaries between your business and the customer, facilitating online secure and efficient payment transactions. 

The benefits of using a payment service provider include convenience, security, and access to various payment options. Again, PSPs allow your business to expand its customer base and sales channels by accepting payments from different regions and using other payment methods.

Mobile payments

Mobile payments are digital payments that allow consumers to use their mobile devices, such as smartphones or smartwatches, to purchase goods and services. Instead of using physical cash or credit cards, mobile payments use digital wallets and payment apps to complete transactions. Mobile payments are becoming increasingly popular due to their ease of use and convenience. They offer benefits such as increased security, faster transaction times, and the ability to pay for purchases remotely or on the go.

Invoicing and billing

Invoicing and billing are must-haves when it comes to receiving online payments. From the customer’s point of view, this facilitates timely and accurate processing and provides transparent information about the items purchased, cost and payment expectations. Collecting payments is simplified thanks to popular invoicing systems such as Xero, QuickBooks and Zoho, which offer integration with various payment providers. Customers can be sent their bills via email featuring convenient payment buttons to encourage prompt payment.

Popular online payment methods

Online payment methods are ways to make payments electronically via the Internet. These payment methods allow people to pay for goods or services they purchase online without needing cash or checks. Some of the most popular online payment methods include:

1. Credit and Debit Cards: Credit and debit cards are the most common online payment forms. Almost all online retailers accept credit card payments, and many also accept debit card payments.

2. eWallets or Digital Wallets: eWallets are digital wallets that allow you to store your credit or debit card information securely. PayPal, Google Pay and Apple Pay are some of the most popular e-wallets.

3. Bank Transfers: Online bank transfers enable people to send money electronically from their bank account to a merchant’s account.

4. Mobile Payments: Mobile payments allow people to make payments using their smartphones. Mobile payment methods include mobile wallets, QR codes and in-app payments.

An example of online payment methods

Setting Up Online Payment Methods for Your Business

Setting up online payment methods for your small business can seem daunting, but it is essential in the digital age. Fortunately, many options are available to suit different needs and budgets.

Firstly, research which payment gateways align with your business model. Payment gateways protect sensitive data while facilitating transactions between customers and merchants. Popular examples include PayPal, Stripe, and Square.

Next, ensure your website has a secure SSL certificate to instil confidence in customers when submitting their personal information. This step also helps meet security requirements set by some payment processors.

Thirdly, integrate the chosen gateway into your website or e-commerce platform. Most providers offer integration guides or plugins that simplify this process, even for non-technical individuals.

Test the system thoroughly before going live to ensure everything runs smoothly from start to finish. Evaluate transaction fees charged by the provider and any additional features they may offer, such as dispute resolution assistance or fraud protection services.

Setting up online payments involves several crucial steps but can significantly enhance customer experience and increase revenue potential for small businesses operating both locally and globally.

Maximising Tingg’s Online Payment Methods for Your Business

Tingg offers diverse online payment methods that businesses can use to improve their payment process and customer satisfaction. With the Tingg payment platform you can easily start receiving payments from customers. The platform allows companies to accept payments through various channels, such as credit and debit cards, bank transfers, mobile money, and e-wallets. By taking advantage of Tingg’s services, you can broaden your customer base, maximise convenience for shoppers, and raise sales revenue. Furthermore, Tingg equips business owners with comprehensive payment management tools to enable them to monitor transactions, analyse data insightfully, and streamline the payment process for improved productivity and profitability.


Online payment methods are vital in enhancing small business transactions. They have numerous benefits, such as convenience, security, and increased customer loyalty. With the online payment methods available today, you can can choose one that best suits your business needs and budget.
Selecting a reputable service provider and taking all necessary precautions to ensure secure transactions for your customers and your business is crucial. Setting up online payment methods on your website or mobile app makes it easier for customers to transact with you and opens doors for growth opportunities.
In this digital age, where everything is fast-paced and convenient, incorporating online payment methods into your small business is not an option but a necessity. So why wait? Explore the options available today and watch as they transform your business operations!

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